Privacy policy
At SisuWell, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit or make a purchase from our website.
Information We Collect
When you visit our website or place an order, we may collect certain information including:
- Name
- Billing and shipping address
- Phone number
- Email address
- Payment information
- IP address
- Device and browser information
- Website activity and interactions
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding purchases or inquiries
- Improve our website and customer experience
- Prevent fraud and unauthorized transactions
- Send marketing or promotional emails when subscribed
Payment Information
Payments are processed securely through trusted third-party payment providers. SisuWell does not store full credit card information on our servers.
Cookies & Analytics
Our website may use cookies, analytics tools, and similar technologies to:
- Improve website functionality
- Understand customer behavior
- Measure marketing performance
- Personalize website experiences
These technologies may include Shopify analytics, Google Analytics, Meta Pixel, and other ecommerce or advertising tools.
Customers may disable cookies through their browser settings if preferred.
Sharing Information
We may share limited information with trusted third parties necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Manufacturers and fulfillment partners
- Marketing and analytics platforms
- Fraud prevention providers
We do not sell customer personal information.
Email Marketing
Customers who subscribe to our newsletter or marketing communications may receive emails regarding:
- Promotions
- Product launches
- Store updates
- Educational wellness content
Customers may unsubscribe at any time using the unsubscribe link included in marketing emails.
Data Security
We take reasonable precautions and industry-standard measures to protect customer information from unauthorized access, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. SisuWell is not responsible for the privacy practices or content of external websites.
Your Rights
Depending on your location, you may have rights regarding access, correction, or deletion of your personal information.
To request assistance regarding your data, please contact us at support@sisuwell.com.
Changes to This Policy
SisuWell reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting to this page.
Contact
If you have questions regarding this Privacy Policy, please contact:
