Terms of service
Welcome to SisuWell. By accessing or using our website, purchasing products, or interacting with our services, you agree to the following Terms of Service.
Please read these terms carefully before using our website.
General Conditions
SisuWell reserves the right to refuse service to anyone for any reason at any time.
By using this website, you confirm that you are at least the age of majority in your state or country of residence.
You agree not to use our products or services for any unlawful or unauthorized purpose.
Product Information & Availability
We strive to ensure all product descriptions, specifications, images, pricing, and availability information are accurate and up to date. However, errors, inaccuracies, delays, or omissions may occasionally occur.
SisuWell reserves the right to:
- Correct errors or inaccuracies
- Change product pricing without notice
- Update specifications or product information
- Limit or cancel orders at our discretion
Product images are for illustrative purposes only. Actual product appearance, wood grain, finishes, dimensions, and color variations may differ slightly from displayed images.
Orders & Payment
All orders are subject to acceptance and availability.
SisuWell reserves the right to refuse, limit, or cancel any order suspected of fraud, unauthorized activity, pricing abuse, reseller abuse, or policy violations.
Customers agree to provide accurate billing, shipping, and contact information.
Freight Shipping & Delivery
Many products sold by SisuWell are shipped via freight carrier and may require scheduled delivery appointments.
Customers are responsible for:
- Providing accurate delivery information
- Ensuring delivery access is available
- Being present or available during delivery
- Inspecting shipments upon arrival
Delivery timeframes are estimates only and are not guaranteed.
SisuWell is not responsible for delays caused by:
- Freight carriers
- Weather
- Manufacturer delays
- Supply chain disruptions
- Terminal congestion
- Incorrect customer information
- Events outside of our reasonable control
Additional charges resulting from missed deliveries, rerouting, address corrections, storage fees, or refused shipments may be the responsibility of the customer.
Installation & Electrical Requirements
Customers are responsible for reviewing all product specifications before purchase, including:
- Electrical requirements
- Space requirements
-Ventilation requirements
- Assembly requirements
- Local building or permitting requirements
SisuWell is not responsible for installation errors, electrical incompatibility, improper assembly, misuse, or failure to follow manufacturer instructions.
We strongly recommend professional installation where applicable.
Returns & Refunds
All returns, cancellations, and refunds are subject to the terms outlined in our Return & Refund Policy.
By placing an order with SisuWell, customers acknowledge and agree to those policies.
Manufacturer Warranties
Many products sold by SisuWell include manufacturer warranties.
Warranty coverage, limitations, and claim procedures are determined by the respective manufacturer. SisuWell may assist with warranty coordination but does not independently provide additional warranty coverage unless explicitly stated.
Limitation of Liability
To the fullest extent permitted by law, SisuWell shall not be liable for any indirect, incidental, consequential, special, punitive, or economic damages arising from:
- Product use
- Product misuse
- Installation issues
- Delivery delays
- Loss of use
- Property damage
- Personal injury
- Third-party service failures
SisuWell’s maximum liability for any claim relating to a product or order shall not exceed the amount paid for the product in question.
Website Use
Users may not:
- Attempt to interfere with website security
- Use automated systems to scrape or abuse the website
- Submit false or misleading information
- Use the website for unlawful purposes
Unauthorized use of this website may result in denied access and legal action where applicable.
Third-Party Services & Links
SisuWell may provide links or integrations with third-party services or websites. We are not responsible for the content, policies, availability, or practices of third-party websites or services.
Changes to Terms
SisuWell reserves the right to update, modify, or replace these Terms of Service at any time without prior notice.
Continued use of the website following updates constitutes acceptance of those changes.
Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws applicable to the State of Wyoming, without regard to conflict of law principles.
Contact Information
For questions regarding these Terms of Service, please contact:
